Thursday, 10 March 2016

The effective implementation of Right to Service Act in Punjab

The Right to Service Act, which was implemented in the year 2011, has served crores of people since its inception in Punjab. This high number of results depict that the scheme has been effectively implemented all around the state.

The effective implementation of Right to Service Act in Punjab, Progressive Punjab,  Parkash Singh Badal, Shiromani Akali Dal, Punjab Insights
Only during January 2016, the number of applicants who have availed the services under this act goes up to 27, 39, 007, which is highly appreciable.  And since the time this act has been implemented, the total number of people served under this act is 6.91 crores. It is a record made by Punjab, when it comes to this scheme of the government.

The number of applications which are currently pending, beyond the designated timeline is only 14, 944, and this too will be cleared out at the earliest. The reason why the Punjab Government could act so efficiently in the Punjab Service Act is because they took a number of cases, which were taking a lot of time, without any considerable causes on Suo-Moto basis.

They have also taken strict actions against its authorities who have not been working properly and encouraged everyone to serve the public as soon as possible and manage all the applications within the desired time period. A very well assisted helpline number has been circulated all around the state, where the general public and easily rich till the authorities and get their problems solved. Along with making people aware of what the act was offering to the general public, they also explained the procedure as per which they are supposed to fill the form and solve their grievances over phone itself. The Help desk number offered by the authorities is, 0172-2790182.

They are not only acting on the applications which concern their department, but going out of their way, they are even taking help of other departments on applications, which they think concern their area of operations. In this way, the sole beneficiary is the general public who doesn’t have to go from office to office taking their application, without any proper guidance. The authorities concerned are not leaving any stones unturned, to help the general public in all ways possible and giving them a one stop solution for their requirements in this concerned area.

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